RETURN POLICY

ALL RETURNS MUST BE APPROVED BY CALLING 419.626.2641 FIRST DURING REGULAR BUSINESS HOURS

We hope that you will be satisfied with you purchases through our website. We are proud of the fact that very, very few customers feel the need to return items to us. We attempt to adequately describe our items so that you are sure of what it is you are ordering before you place your order. If you are not completely satisfied with an item, please call us so that we can help you. In many cases, we can suggest an alternative item that will meet your needs. Please review our policies below regarding returns. We will do everything we can to make you satisfied. However, as is the case in every business, there needs to be a limit to what we are able to do. Usually, if we are made aware of concerns in a timely manner, we will be able to help you.

If you are not fully satisfied with your purchase, you may return it within 30 days for a full refund less shipping and handling charges unless otherwise indicated.

Returns made because of defects will be replaced or fully refunded, including shipping charges, at our discretion. Please inspect items immediately and contact us to obtain return authorization.

ALL RETURNS MUST BE APPROVED BY CALLING 419.626.2641 FIRST DURING REGULAR BUSINESS HOURS.